# Bitbuy | Login - Us - Bitbuy

<img src="https://3901060768-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWP6CRjrwSnZxK2fG88RT%2Fuploads%2FJokWRajAjltTO71K5aAR%2Ffile.excalidraw.svg?alt=media&#x26;token=1aa4101a-eb6a-4d16-b131-91b358186320" alt="" class="gitbook-drawing">

**B¡tbuy ^Login - Us - ℬitbuy - us**

About this app. Bitbuy is the crypto destination of investors. Buy, sell, deposit or withdraw top cryptocurrencies like Bitcoin, Ethereum, Litecoin, Bitcoin Cash, EOS, Stellar, Chainlink, AAVE, DogeCoin, Cardano, …

I tried to reset my password using my email but I could not because now with the upgraded website it asks you for a username but in order to get a username you need to login with your email first but my email and password were not recognized by the new website in the first place. Never had any issues with them until this upgrade happened. Bitbuy is a Canadian cryptocurrency exchange platform that was founded by Adam Goldman in Toronto, Canada, back in 2013. The platform is suitable for Canadian citizens only and is considered to be one of the most popular and leading crypto exchange platforms in the country.

After you have created your bitbuy login  it will be used to sign in to your Bitbuy account. At this point, your email address is no longer accepted when signing in to your Bitbuy account. If you forgot your username, please click here to have it emailed to you. 3. Verifying a new device to access your Bitbuy account Please follow the steps below to have your 2FA method reset back to SMS codes: Send an email to <support@bitbuy.ca> with the subject line "2FA Reset" and the following: Your current phone number &. A picture of yourself holding your Canadian photo ID (with your face shown and details of your ID visible), along with a piece of paper with …


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://byiutbylogis.gitbook.io/us-us/bitbuy-or-login-us-bitbuy.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.